Business process improvement and optimization aim to redesign an existing process to make it more efficient, streamline operations, upgrade communications, reduce errors and costs, and enhance workloads. These improvements should be continuous as businesses change, evolve, expand and implement new technologies. All companies recognize the value of efficient processes, but the reality is that many businesses encounter workflow inefficiencies that need to be corrected. As enterprises digitally transform in today's highly competitive business landscape, inefficient processes can negatively impact a company's entire business operations.